Time to make your
billing system
intelligent

Enabling telecom operators to

with intelligent automation

A UK based software house with over 25+ years developing technology-driven solutions for intelligent telecoms network automation.

Transform your telecom operations: achieve seamless, automated copper and fibre network builds with precision, speed and intelligence.

Top-notch data integrity and pinpoint network accuracy, slashing the chances of those pesky human errors.

With more than 25+ years of experience, our team has become a leader in automated network deployments, delivery and provisioning that require minimal human intervention .

confideo evolve

Core features.

By automating the full provisioning lifecycle, we free your teams to focus on growth — not firefighting.

Provisioning Automation

Field Service Management

Hybrid Network Inventory

0 %

order accuracy

Unified Order Management

Automate the full order journey from submission to activation — eliminating manual handovers, lost jobs and delayed installations across every channel.

Fault & Incident Management

Get the right engineer to the right job at the right time. Intelligent scheduling maximises utilisation, minimises travel time and keeps SLA commitments on track.

Network Inventory

Maintain a single, real-time model of your physical and logical network — from cabinets and cables to VLANs and port assignments. One source of truth, always.

AI & ML Assisted Delivery

Machine learning identifies bottlenecks before they become failures — optimising workflow routing, predicting network demand and flagging exceptions automatically

Field Workforce Scheduling

Get the right engineer to the right job at the right time. Intelligent scheduling maximises utilisation, minimises travel time and keeps SLAs on track.

Real-Time Analytics

Track provisioning speed, fault resolution times, and engineer efficiency across every operational dimension — surfaced in real-time dashboards your whole team can act on.

The Confideo Evolve Stack

Every layer of your network. One platform .

Workforce Management

AI & ML Assisted
network delivery

Stop managing spreadsheets. Start managing outcomes. Our AI layer learns your network, predicts your bottlenecks, and keeps your provisioning team ahead of demand.

BUILD

Logical & physical
network inventories

One source of truth for your entire network — copper, fibre or hybrid. Know exactly what you have, where it is, and what it's connected to. No more silos, no more guesswork.

Automation

Intelligent Network Orchestration

Activate services in minutes, not days. Our orchestration engine handles the complexity of multi-vendor, multi-technology environments so your team doesn't have to.

API

Unified Workflow Management

The intelligent connectivity layer between your business systems and your network infrastructure. One API. Every integration. Built for operators who can't afford downtime.

Workforce Management

Intelligent Field Service Scheduling Engine

Get the right engineer to the right job at the right time — automatically. Our scheduling engine maximises utilisation, cuts travel time, and keeps your SLAs intact.

BUILD

Network Design & Planning Tools

Design fibre rollouts with confidence. Model costs, visualise coverage, and plan infrastructure that scales — before a single spade hits the ground.

Automation

Workflow & Order Processing Optimisation

Orders that used to take days now take minutes. Eliminate manual handoffs, reduce errors, and give your customers a provisioning experience that feels effortless.

Monitoring

Network Monitoring & Fault Escalation

See problems before your customers do. Real-time visibility across your entire network with automated fault detection, triage, and escalation built in from the ground up.

Build

Civil Works Estimator

Satellite imagery. AI surface detection. Instant cost estimates — without leaving your desk. Enter an address, get a fully costed civil works quote in under 60 seconds. From driveway to carriageway, every metre accounted for.

Customer Experience

Self-Service Customer Portal

Give your customers visibility and control. Order tracking, fault reporting, and service management — all without a call to your support team.

Reporting

Performance Analytics & KPI Dashboards

Turn operational data into competitive advantage. Track provisioning times, engineer efficiency, and network performance — all in one place, in real time.

Network Migration Management

Copper Network Withdrawal

Migrating from copper to fibre is one of the most operationally complex programmes a network operator undertakes. It’s not a single switch-over — it’s a rolling, multi-year programme.

Our philosophy is built on people who are addicted on creating, learning and growing together.

Transforming telecoms with a full stack of automation tools designed to simplify and accelerate network builds and deployments effortlessly.

Our platform integrates deep industry knowledge with the latest in automation technology, enabling telecom operators to achieve unparalleled efficiency.

Time to make yourbilling systemintelligent